International Flight

1. Visa On Arrival (VOA) is granted to foreigners who intend to visit Indonesia for tourism, social and culture, business or government duties. Visa On Arrival is granted to foreign nationals who fulfill the requirements and conditions upon arrival in Indonesia. The Visa On Arrival is issued by the Immigration Officials at the Immigration checkpoints in Ngurah Rai Airport. We provide 20 counters at arrival terminal.

   The official entry requirements for the issuance of a 30 or 7 day Visa On Arrival:

    

2. Passport must be from one of the countries listed below.
3. Passport must be valid for a minimum of 6 (six) months from the date of entry into Indonesia.
4. Payment of U.S. $ 10 or U.S. $ 25 must be paid at the gateway, depending on the length of the required visa.
5. Onward or return tickets are compulsory.
6. Visitors must enter and exit through one of the 15 airports or 21 seaports Officially approved as an "international gateway" by the Indonesian Immigration department.

7. The department of Justice and Human Rights has officially determined that as of August 2005:

   The Indonesian Government had granted Visa On Arrival favor to 52 countries enabling them to purchase the visa upon their arrival into Indonesia's designed " International Gateway "at 15 airports and 21 seaports.

   They are:

   1.	Argentina	18.	Hungary	35.	Oman
   2.	Australia	19.	Iceland	36.	PRC
   3.	Austria	20.	India	37.	Poland
   4.	Bahrain	21.	Iran	38.	Portugal
   5.	Belgium	22.	Ireland	39.	Qatar
   6.	Brazil	23.	Italy	40.	Saudi Arabia
   7.	Bulgaria	24.	Japan	41.	Russia
   8.	Cambodia	25.	Kuwait	42.	South Africa
   9.	Canada	26.	Laos	43.	South Korea
   10.	Cyprus	27.	Liechtenstein	44.	Spain
   11.	Denmark	28.	Luxembourg	45.	Switzerland
   12.	Egypt	29.	Maldives	46.	Sweden
   13.	Estonia	30.	Malta	47.	Surinam
   14.	Finland	31.	Mexico	48.	Taiwan
   15.	France	32.	Monaco	49.	The Netherland
   16.	Germany	33.	New Zealand	50.	United Arab Emirate
   17.	Greece	34.	Norway	51.	United Kingdom
   52.	United States of America

    

   13 countries and territories are eligible for a "Visa Free" facility. Those holding valid passports from the following countries will be granted a non-extendable 30-day Visa-Free Short Visit Permit upon arrival at an Indonesian international gateway without charge:

   Brunei Darussalam Filipina Kamboja Laos Malaysia Myanmar Singapura Thailand Vietnam Timor Leste Suriname Kolombia Hongkong

   Others nationals that are not granted with either Visa On Arrival favor nor Visa Free favor from the Indonesia government may apply for a tourist visa at an Indonesia embassy abroad.

    

   Visa On Arrival is given by affixing a stamp or visa sticker in the passport assuming all travel documents are legal and valid and in compliance to the Visa On Arrival requirements.

   List of Airports with Visa On Arrival facilities:

    

   1.	Sultan Iskandar Muda, Banda Aceh	11.	Ahmad Yani Semarang
   2.	Kuala Namu Medan	12.	Adisumarmo, Surakarta
   3.	The Sultan Syarif Kasim II Airport, Pekanbaru	13.	Juanda, Surabaya
   4.	Hang Nadim Airport, Batam	14.	Supadio, Pontianak
   5.	Minangkabau, Padang	15.	A bowl, Balikpapan
   6.	Sultan Mahmud Badaruddin II, Palembang	16.	Sam Ratulangi, Manado
   7.	Soekarno-Hatta, Jakarta	17.	Sultan Hasanuddin, Makassar
   8.	Halim Perdana Kusuma, Jakarta	18.	Ngurah Rai, Bali
   9.	Husein Sastranegara, London	19.	Selaparang, Mataram
   10.	Adi Sutcipto, Yogyakarta	20.	El Tari Kupang

    

Every passenger or crew member of a means of transport arriving from abroad is required to fill out a Customs Declaration (CD), which currently can be filled out in a paperless manner, namely the Electronic Customs Declaration (ECD) via the link ecd.beacukai.go.id

You can fill in the Electronic Customs Declaration (ECD) 2 days before your arrival date in Indonesia and it is known that the ECD is now connected to the IMEI Registration service.

Fill in correctly and according to the steps provided until you get a QR Code. The QR code from the filling results will appear in your email or can be downloaded directly to be shown to Customs and Excise officers in the Customs Area.

The following are the requirements for completing the Electronic Customs Declaration (ECD):

1. Passport.

2. Email address.

3. Ticket or boarding pass.

4. Supporting documents related to your luggage in accordance with applicable regulations such as invoices, packing lists, doctor's certificates and others.

For further information, please contact BRAVO 1500225

INTERNATIONAL ARRIVAL GUIDE
1. Upon arrival at the arrival terminal, follow the “IMMIGRATION” signage to go to the IMMIGRATION checkpoint
2. Before heading to the immigration area, you will pass through the health quarantine area, make sure you have filled out the SATUSEHAT Health Pass via the website https://sshp.kemkes.go.id/
3. Carry out the IMMIGRATION Process (VOA (Visa On Arrival) Guide can be seen in VISA ON ARRIVAL)
4. After the Immigration Process, you can go to the baggage claim area, check the information screen on the conveyor belt according to your flight.
5. If you lose your baggage, you can contact the airline staff at the Lost and Found counter.
6. Trolley facilities are available in the baggage claim area.
7. If necessary, you can use the services of a porter to help carry your luggage, at a rate of IDR 10,000/package.
8. Please remember your porter number and report any unexpected incidents
9. Carrying out Customs and Excise Process (can be seen in CUSTOMS GUIDE)

Arrival Corridor
This area is designated as a meeting point and pick-up after passengers exit the arrival terminal.

Pick-up Zone
Provided for pick-up vehicles to pick up passengers and luggage.

For those of you who wish to use Taxi facilities, please visit the official taxi counter in the International Arrivals Area