DELIVER ADVICE, AND CLAIM YOUR FEEDBACK OF OUR SERVICE THROUGH AIRPORT CONTACT CENTER: 172
Upon arrival at the arrival terminal, follow the “arrival” instructions to baggage claim
For baggage claim, check the information screen on the conveyor belt according to your flight
Airline staff will check according to the baggage claim tag.
If you lose your baggage, you can contact the airline staff at the Lost and Found counter
Trolley facilities are available in the baggage claim area
If necessary, you can use the services of a porter to help carry your luggage, at a rate of IDR 10,000/package
Please remember your porter number and report if anything unexpected happens
Arrival Corridor
This area is intended for the pick-up process after passengers exit the arrival terminal
Pick-up Zone
Provided for pick-up vehicles to pick up passengers and luggage
For those of you who want to use the Taxi facility, please visit the official taxi counter in the Domestic Arrival Area and in the JPO area on Floor 2